Our aim is to help our clients live independently in their own home and community. There are many home care products and services available. These range from assistance with daily chores to personal care, providing meals, transport assistance, etc. At Hand of Hope Homecare we have a unique approach to relating with our clients, we create a bond that makes everyone happy and feel loved.
Our mission
Through a commitment to service excellence and innovation, we will provide high quality care and support to our cherished clients.
Our vision
To ensure that Hand of Hope HomeCare is the customer’s first choice, through the delivery of a superior home care service.
Our values
We encourage innovation. This means we apply creative thinking in the way we work. We believe problem solving creatively and searching for excellence, we will continuously improve and grow our business.
We believe in collaboration means building effective relationships, communicating clearly and with influence, and working together to achieve objectives.
We empower employees to be self-motivated and engaged. This drives our staff to be proactive and promotes a learning culture.
We promote a culture of care by respecting diversity when working with others and observing our Code of Conduct. It means providing a great work environment for all.
Service excellence and continuous improvement means understanding the client or customer.